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Debt Collection

Our debt collection methods and approach

  • We take a soft but firm approach for debt recovery without jeopardizing client's existing business relations with their debtor
  • We focus on amicable and alternative solutions that save client's time and money.
  • We give dispute identification, notification and resolutions the highest priority.
  • We work closely with client to resolve disputes and issues. We monitor the execution of solutions arrived at with extreme diligence.
  • We ensure professionalism while interacting with client and their debtor.                
  • We appoint a dedicated client service representative to stay focused on the collection process.

 

Our debt collection strategies include tracing and verifying the address and the current status of the Debtors, following up with them regularly and arranging face to face discussions for an Amicable Settlement by following proven principles of negotiation. We do this by

Bringing parties to the negotiation table.

01 -Identifying the problems..

02 -Establishing facts.

03 -Clarifying issues.

04 -Developing options for settlements.

04 -Ultimately reaching agreement by getting written acknowledgement from the Debtor.

04 -Keep clients' relations intact.

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